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Returns & Refunds

Sex Dolls


Due to the intimate nature of these products and Health & Safety Hygiene Standards I ask you to please choose carefully as I am unable to offer a refund or exchange if you change your mind.

I encourage you to ask as many questions as you need before committing to your purchase. Your can contact me using the TAB - 'contact us' on any love doll you are interested in or the 'contact us' icon under Service & Support, located on the bottom right on my website. Alternatively you can email me directly at:  

I aim to answer all requests within an hour (between 8am - 8pm)

***NEW*** TRY OUR LIVE CHAT - for instant responses! 

I appreciate & understand that this is a large investment and want you to be confident that your money is returning great value.

All of my love dolls are ordered from one of my hand selected & certified manufacturers. I only order sex dolls from manufacturers with production experience greater than 5 years. I am an authorised seller of all sex doll brands and only sell branded sex dolls and not cheap immitations.

Your sex doll will be made to look exactly as pictured & advertised or exactly to your customised requests.

I have sold many hundreds of these dolls and am confident that you will be completely satisfied. Please ask to see some pictures of the other ladies that have been made for me over the years, you will be amazed at how close to the advertised pictures they all are.

This gives me total confidence that your special love doll will arrive as expected.

If you have any concerns or questions, please contact me immediately and I will assist as best as I can.


Your sex doll is a custom product that is made especially for you, I will arrange to start the production within one day as soon I receive your order and payment, once your doll is in production, the order cannot be canceled for any reason.

If for some reason you request to cancel your order before the 24 hours your order many be subject to a 10% cancelation fee, this will depend on the progress of your order.

I take product quality extremely seriously, and every doll order is thoroughly inspected and tested before leaving the manufacturing factories for shipment. 

If upon initial delivery of your doll order, there appears to be a defect or damage, please contact me immediately at:

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